UPDATE: In-N-Out Burger’s much-anticipated debut in Tennessee has caused a frenzy, with customers facing wait times of up to 36 minutes for drive-thru service. Just two weeks after opening its doors in Antioch, Lebanon, and Murfreesboro, the excitement shows no signs of slowing down.
The newly-launched Wait App, an independent tool tracking restaurant wait times, reveals that as of 11:30 a.m. CST on December 22, 2023, drive-thru waits ranged from 27 to 36 minutes, while walk-in diners faced waits of 23 to 44 minutes. This surge in customer traffic has made national headlines, highlighting In-N-Out’s overwhelming popularity in its first foray east of the Mississippi River.
With 431 locations across ten states, In-N-Out is deepening its roots in Tennessee, including plans for its eastern headquarters in Franklin next year. Lynsi Snyder, owner and president, emphasized the importance of this expansion, aiming to connect Tennessee to its existing Texas locations.
Fans from neighboring states are eagerly anticipating In-N-Out’s arrival, expressing their hopes on social media platforms such as Facebook. In-N-Out’s chief operating officer Denny Warnick stated, “Christmas came early,” in reference to the enthusiastic reception the brand has received.
While the wait times are consistent with what is seen at other locations, they are on the higher end. For context, industry tracker QSR Magazine recently reported that top chains like Taco Bell maintain an average drive-thru service time of just over 4 minutes.
In-N-Out’s expansion in Tennessee began with openings on December 1 and 3, and the chain has already announced plans for additional locations in Bell and Franklin. The rapid development is a clear indication of the brand’s commitment to establishing a strong presence in the region.
For those hoping to indulge in In-N-Out’s famous burgers this holiday season, be advised that the restaurants will close early at 11 p.m. on Christmas Eve and remain shut on Christmas Day.
With the buzz surrounding In-N-Out intensifying, the community is waiting with bated breath for the next chapter of this iconic burger chain’s journey in Tennessee. As the situation develops, customers are encouraged to stay informed through the Wait App for real-time updates on wait times.
Visit in-n-out.com for further information on locations and hours.
