UPDATE: The New Mexico Sexual Assault Helpline has just marked its first anniversary by receiving over 1,200 inquiries, reinforcing its vital role in supporting survivors of sexual violence. The helpline, which began operations on October 21, 2024, has become a crucial resource, offering free and confidential assistance **24/7**.
Executive Director Alexandria Taylor of the New Mexico Coalition of Sexual Assault Programs stated, “The helpline is working exactly as it was designed.” This milestone underscores the urgency and necessity of the service, particularly as recent data indicates that 54% of New Mexicans have experienced sexual assault or rape in their lifetime, with 68% of those individuals not receiving professional help.
During its inaugural year, the helpline engaged in 1,141 phone calls, 90 online chats, and 50 text messages. The breadth of its impact is evident, with callers reaching out from 25 counties across New Mexico. The average contact duration ranged from 30 seconds to two hours and 50 minutes, highlighting the diverse needs of those seeking help.
Cox noted, “About 80% of individuals contacting the helpline were simply looking for someone to talk to.” This statistic emphasizes the profound need for connection and understanding among survivors. The helpline’s trained responders, who have completed 120 hours of training, come from various backgrounds, including nursing and grief support, ensuring a compassionate approach to each call.
The helpline’s services are available in both English and Spanish, with an option for interpretation in additional languages. This commitment to accessibility reflects the coalition’s goal of fostering an environment where everyone feels comfortable seeking help.
In an effort to raise awareness, the coalition launched a public campaign featuring local actor Amanda Machon. The campaign includes engaging public service announcements and a unique coaster program for local restaurants and bars, encouraging patrons to share the helpline’s contact information. The coasters feature the slogan “Can I give you my number?” and direct individuals to the helpline’s resources.
As the coalition celebrates the helpline’s anniversary, it also plans a public event on Monday, October 27, from 6 to 8 p.m. at **Tractor Brewing Wells Park** in Albuquerque. This free event invites community members to learn more about the helpline and its services.
Looking ahead, Taylor is advocating for sustained funding from the New Mexico Legislature. The coalition is requesting $1 million in recurring funding to ensure the helpline’s continued operation. “We’re not at a place yet where there’s going to be no sexual violence in New Mexico,” Cox cautioned, emphasizing the ongoing need for support and resources.
The New Mexico Sexual Assault Helpline stands as a beacon of hope for those affected by sexual violence, offering connection and understanding in a time of need. As the coalition continues its mission, the importance of this service remains clear and urgent.
